Aug 14th, 2022

PRIVACY POLICY

This privacy notice is to let you know how DropHook collects and processes your personal information. This notice provides you with information regarding your rights and explains how, why and when we collect and process your personal data. If you have any questions or want to exercise any of your rights set out in this privacy notice, please contact us at contact [ât] DropHook.io.

About us

Welcome to the DropHook platform ("Platform"). The Platform is operated by DropHook Ltd ("DropHook", "we", "us", or "our"), Company House number 13712601, a limited company registered in England and Wales.

What this notice covers

This privacy notice covers information we collect when you use the Platform, when you register on the Platform as well as when you sign up to our mailing list or newsletters.

When you receive your invitation to register an account with DropHook, you"ll be asked to review and agree to the privacy policy covering the way we collect, process, and store data as part of the full DropHook service.

The data we collect

We collect various different information from you based on the services you utilise. We may collect the username you provide us, your email address, your cryptocurrency wallet address as well as associated data such as usage and engagement.

DropHook may collect more information in the future to meet performance, usability, safety and regulatory purposes. Where possible, DropHook aims to collect as little as possible to meet the requirements and disclose the types of information we collect.

Why do we collect data?

We collect your data for the following reasons

  • Keep you up to date with the developments of DropHook
  • Send you invitations to sign up for services when it"s ready
  • Provide the products and services available on our Platform
  • Understand what products and services are being used
  • Learn how to improve these products and services

DropHook does not share personal identifying information with any third parties unless where specifically required to provide a specific service or comply with necessary regulations. An example of usage would be to utilise name and email address to send updates via our email provider.

DropHook does not, and will not sell your personal information to third parties.

Global transfer and processing

Your personal information may be stored and processed in any country where we operate, or where other companies provide services to us. By submitting your personal information, you"re agreeing to let us store it in, and transfer it to these countries.

Third Party Providers

DropHook utilises third party services to enable us to provide the products and services we offer.

These include but are not limited to:

Email newsletter service provider - We use Mailchimp as a service provider in order to deliver email updates. The way Mailchimp store and process your data is subject to their Privacy Policy (https://mailchimp.com/legal/privacy/) and Data Processing Addendum (https://mailchimp.com/legal/data-processing-addendum/).

Cryptocurrency wallet providers - we use these providers to enable you to connect your cryptocurrency wallet and interact with the blockchain

Website analytics - we use Google analytics to understand and improve the user experience. We have a small pop up that may ask visitors to rate the site. This feedback is really valuable and helps us improve.

Hosting and user authentication - we utilise Cloudflare servicers to store and service.

Links to other sites

Our Platform may contain hyperlinks to Platforms that are not operated by us. Please review the privacy policy posted on any site you visit before using the site or providing any personal information about yourself.

Data retention

We"ll keep your data for the reasons above until either we stop providing these services, or you ask us to delete your data by getting in touch at contact [ât] DropHook.io.

Your marketing preferences

When you sign up for the DropHook mailing list, you are opting in to receive updates on our product by email. You can opt out of these email communications at any time by clicking the "unsubscribe" link at the bottom of any message we send to you, or by contacting us at contact [ât] DropHook.io.

Your rights

Under data protection regulation, you have:

  • The right to be informed about the collection and use of your personal data
  • The right to access the personal data we hold about you via a *Subject Access Request
  • The right to correct inaccurate personal data
  • The right to have your personal data deleted
  • The right to request the restriction of or suppression of your personal data
  • The right to make use of your personal data for your own purposes across different services
  • The right to object to the processing of your personal data in some circumstances.

Making a rights request

If you would like to exercise any of the rights outlined above, please contact us by email at contact [ât] DropHook.io.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational or legal reasons. Updated versions of this policy will be posted on our Platform.

Contact us

For more information about our Privacy Notice, or if you would like to make a complaint, please contact us at contact [ât] DropHook.io.

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